Feb 17, 2020
Our guest today is McKinsey alum Gaurav Bhatnagar.
Gaurav is the Founding Partner of Co-Creation Partners, where he leads cultural transformations for his clients. In this episode, Gaurav explains to me what a cultural transformation is, what you actually look at during a cultural diagnostic, and what sort of tools his...
Feb 11, 2020
For executives who are thinking about becoming a consultant in a year or two, a time investment of two hours per week now can dramatically improve your chances of success when you launch your practice.
Feb 3, 2020
Our guest today is Jim McEachern, an independent consultant who has been working with the Alliance for Telecommunications Industry Solutions (or ATIS) on developing technology to cut down on robocalls.
For years I’ve been wondering why telecommunications companies haven’t done more to eliminate robocalls, so when I...
Jan 26, 2020
In this video edition of Unleashed, Michael Sorrentino provides Will Bachman with an introduction to media training.
No one is a natural in front of a videocamera, because you need to speak in an unnatural way and hold yourself in an unnatural position if you want to look normal.
If you have invested time and effort...
Jan 21, 2020
Our guest today is Liliana Petrova, who runs The Petrova Experience, a consulting firm that helps brands build differentiated experiences and leverage technology to increase customer loyalty, efficiencies and revenue.
Liliana was previously the Director of Customer Experience at JetBlue Airways, and on this episode we...