Jun 2, 2020
Robbie Kellman Baxter is the author of The Membership Economy: Find Your Superusers, Master the Forever Transaction & Build Recurring Revenue, a book that has been named a top 10 marketing book of all time by BookAuthority. Robbie discussed that book on Episode 6 of this show.
In today's episode, Robbie discusses her...
Jun 1, 2020
David A. Fields is back on the show, this time to help me answer a question from listener Caroline Taich, who asked for best practices on what steps to take at the end of a long project to:
1) hand over deliverables
2) ask for recommendations and referrals
3) stay in touch with key individuals you've...
May 31, 2020
McKinsey alum Venkat Nagaswamy is the Group VP of Marketing at 8x8, a leading Software-as-a-Service provider of voice, video, chat, contact center and enterprise-class API solutions.
In today's episode, Venkat discusses how contact centers have kept functioning during the pandemic by rapidly shifting from on premises...
May 11, 2020
Roger Samways is the VP of Cargo Sales at American Airlines.
In this episode, Roger first provides a brief overview of the air cargo industry, then we discuss the impact of the coronavirus, including how American Airlines has been adapting.
Learn more about American Airlines Cargo at:
May 10, 2020
Kazuki Kozuru-salifoska is a fashion professional, a skilled creative designer as well as tech designer. Together with Doni Jantzen, she founded KEDIC Fashion Workshop.
One of the services they offer is helping fashion brands get into the plus-size market.
I was shocked to hear that the 'standard' clothing...